Personalization

Customer Support Feature Image

From Implementation to Results: SiteSpect’s Comprehensive Support is Your CRO Partner

With our recent announcement “SiteSpect Named in 2022 Gartner® Magic Quadrant™ for Personalization Engines”, we were recognized for our customer support capabilities: “SiteSpect offers a dedicated optimization team, always-on in-house customer support and training for all users. This is a more robust customer support offering than most vendors in this evaluation.” – Gartner® Whether your…
Read More
Better Data Feature Image

How SiteSpect’s Better Data Equals Better Decisions

With our recent announcement “SiteSpect Named in 2022 Gartner® Magic Quadrant™ for Personalization Engines”, we were recognized for our measurement capabilities: “SiteSpect’s real user monitoring metrics are incorporated with its personalization measurement, reducing the need for a separate site monitoring tool. It enables clients to detect, diagnose and optimize site performance by measuring how quickly…
Read More
Customer Data CX_Featured Image

Use Customer Data to Improve the Digital Customer Experience

Digital personalization is about more than simply using a customer’s name or showing them an ad over and over that they engaged with once. This said, to personalize effectively, you don’t need to know everything and anything about your audience. Opt for a lean data approach (in contrast to big data), and only capture and…
Read More
Laptop" 2022 Growth Revenue Chart

Drive Growth with Customer Experience Optimization

In today’s competitive market, providing an optimized customer experience is a must for you to differentiate your brand. But you shouldn’t be waiting to hear this from your users. The key is to be proactive and optimize your customer experience using data as well as the feedback you generate from your users.  Let’s start with…
Read More
CRO-Minded Organization Featured Image

SiteSpect‘s Knowledge Event ‘On the road to a CRO-minded organization’

On March 8, SiteSpect Europe hosted a conversion rate optimization (CRO) knowledge event in Het Centraal Ketelhuis in Amersfoort, Netherlands. It was an inspiring afternoon full of knowledge sharing by our customer Schiphol, one of our partners, Direct Impact, and our colleague Erwin Kerk. Various organizations attended the event to gain knowledge and share their…
Read More
Female hands at laptop with ecommerce site open

Overlooked Features: Understanding SiteSpect’s Personalization Campaigns to Optimize CX

When it comes to website optimization and experimentation we often find the biggest area of focus centers around improving the customer experience for all users. This is a sensible approach when starting out with experimentation for a variety of reasons.  If you are starting an A/B testing program from scratch or starting a new site…
Read More

Subscribe to our blog: