Consulting & Implementation
Consulting and Implementation Services
SiteSpect has more than a decade of consulting services and expertise. Whether your goal is to fill short-term staffing gaps, add a specific area of optimization expertise, or implement optimization, SiteSpect is ready to support you. We can:
- Develop, report, and manage customer experience metrics.
- Design and build campaigns guided by key business objectives.
- Design and deliver a metrics-based optimization roadmap.
- Develop an internal optimization team.
- Provide optimization outsourcing services.
- Integrate into other systems in your ecosystem (i.e., analytics, CDN).
- Implement and manage projects.
- Implement mobile sites.
- Segment and target services.
- Use best practices for optimization.
Training and Development
SiteSpect training and development teams know how to get you ramped up for success quickly. We teach your teams and help you build the skills necessary for ongoing success. Learn in the way that best suits your needs:
- Online training courses
- Video tutorials
- Classroom Training
- Certification Programs
Our customer success and support teams are expert users with broad customer experience and optimization skills. They can help you with anything from the smallest technical inquiry to advanced testing and optimization. Support includes:
- Dedicated support professional
- 24/7/365 support coverage
- Online and phone support
- Chat capability for specific product discussions
- User meetings
- Customer Advisory Board
- E-newsletter for updates, tips, and techniques and shared customer use cases
- Lunch and Learn sessions
- Executive Sponsor
Next Difference: Secure and Certified
Secure your data with the only PCI DSS certified solution. Includes GDPR, 2FA, HIPAA, and more.