From Implementation to Results: SiteSpect’s Comprehensive Support is Your CRO Partner

By Jen Decker

August 30, 2022


With our recent announcement “SiteSpect Named in 2022 Gartner® Magic Quadrant™ for Personalization Engines”, we were recognized for our customer support capabilities:

“SiteSpect offers a dedicated optimization team, always-on in-house customer support and training for all users. This is a more robust customer support offering than most vendors in this evaluation.” – Gartner®

Whether your goal is to fill short-term staffing gaps, add a specific area of optimization expertise, or implement optimization, SiteSpect is ready to support you. Our training and development support services know how to get you ramped up for success quickly. We teach your teams and help you build the skills necessary for ongoing success. Our customer success and support teams are expert users with broad customer experience and optimization skills. Our support services can help you with anything from the smallest technical inquiry to advanced A/B testing and personalization.

As you assess your customer experience optimization solutions, it’s important for you to understand how SiteSpect is different. Key differentiators:

  • Optimize Everything: Seamlessly test, target, and personalize every aspect of your digital experience.
  • Faster Site Performance: SiteSpect is the only solution that allows you to run high-volume tests; run tests concurrently without latency or flicker.
  • Better Data: SiteSpect’s server-side tracking engine works without JavaScript tags, making it the only solution on the market with browser protection (ITP/ETP) immunity that boasts 96% data accuracy, 25% more accurate than tag-based solutions.
  • Scale As You Grow: Whether you’re just starting out or you’re a seasoned professional, you can use SiteSpect to scale as you grow at your own rate.
  • Partner With An Expert: Onboarding, support and consultancy – we are there for you every step to ensure your company is successful.
  • Secure And Certified: The most secure and compliant optimization solution – PCI, GDPR, HIPAA, CCPA.
  • Visual Editor: SiteSpect’s Visual Editor enables you to design, A/B test, personalize, and optimize the customer experience without any knowledge of coding languages.

What you get is a robust testing and personalization solution that learns about your visitors in real-time, with no latency, no flicker, and provides you with accurate data to make informed decisions today. The end result is a happy customer experience and increased company revenue.

Do you want to learn more? Check out our free ebook “Choosing an Optimization Platform”.

Wish to speak to a human? Schedule time with a SiteSpect Expert. Click Here.


Jen Decker

Jen Decker

Jen Decker found her fit in the world of inbound marketing as the digital marketing manager at SiteSpect. With an extensive background in digital marketing, Jen has a knack for writing, strategy and organization.

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