Posts Tagged ‘customer experience’
5 Ways Server-Side Testing and Feature Flagging is Revolutionizing the Online Retail Shopping Experience
For retail organizations, a better understanding of shopper behavior is a top priority. Whether you already have data-driven insights or still need to uncover your customers’ shopping habits, server-side testing can help you discover actionable preferences and put the results into effect on your website, turning your understanding of user actions into a concrete strategy…
Read MoreElevating Healthcare Experiences: A/B Testing’s Role in Patient Engagement
Are you looking to enhance patient engagement and deliver personalized care? A/B testing could be the missing piece in your organization.
Read MoreHow Product Recommendations Can Replicate the In-Store Experience
More consumers are turning to online shopping, which means an optimal customer experience is more important than ever. According to McKinsey and Company, 80% of respondents want personalization from retailers. Putting customer experience at the forefront of your digital strategy is the key to a brand’s success. Optimizing the online shopping journey isn’t just about better,…
Read MoreWhat E-commerce Marketers Need to Know About Ad Blockers and How to Mitigate Them
Ad blockers – sometimes known as content blockers – are simple browser extensions that prevent ads from being shown on websites. The first ad blocking extension was introduced to the market in 2002. Today, 42.7% of internet users worldwide report using an ad blocker. And the technology has expanded beyond the desktop. Content blocking software…
Read MoreStrengthening Customer Relationships with Personalization
Online shopping grew an astounding 44% in 2020, and e-commerce websites are springing up everywhere. As consumers continue to opt for digital experiences, the number of businesses migrating online will likely keep growing in the years to come. The thing about shops migrating online is that sometimes online shopping becomes a bland, uniform affair of…
Read MoreSiteSpect Synopsis: Building Better Customer Relationships
We all know that customer experience plays a huge role in your online conversions. While optimizing the customer experience is essential in today’s digital-first world, brands should be taking these experiences a step further and building authentic relationships with their customers. According to Gallup, companies that provide an emotional connection with their customers outperform the…
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