Employee Spotlight: Ricardo Martinez, Customer Success Manager

SiteSpect has some impressive employees in its ranks: from industry influencers to mentors, from gamers to publishers. The Employee Spotlight series aims to highlight the talented individuals who work here. We’ll be featuring an interview here on the blog and on our social accounts.

For this month’s Employee Spotlight, we feature Ricardo Martinez. Here at SiteSpect, Ricardo is one of our newer customer success managers, and works for the SiteSpect Europe team.

Briefly describe your primary responsibilities within your role at SiteSpect. (What does a typical day look like?)

As a customer success manager, my responsibility is to make sure clients are using SiteSpect in an optimal way. Furthermore, I also help our customers with building tests, metrics, and thinking along with possible tests.

What is it you enjoy most about your job?

I like my colleagues, freedom to work, and to be in direct contact with the clients!

In your time at SiteSpect, what has been your favorite project or memory?

As I only have 7 months at SiteSpect I would say the SiteSpect Europe CAB 2022. It was amazing to meet the clients in person and to not only have time to talk about work but also to get to know them in a personal way as well!