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Website optimization and personalization is all about delivering the right experience at the right time to the right user. To do this, your optimization tool needs to be…
Case Study Schiphol Airport Increases Parking Spot Bookings Founded 1916 Industry Travel Location Schiphol, Netherlands About Schiphol Schiphol Airport is the largest international airport in the Netherlands, located…
Traditional ways to receive feedback Many websites feature channels to get in contact or submit feedback. Typical channels for feedback or questions are: Phone number Contact form Chat…
Case Study Corendon Optimizes Customer Feedback Industry Travel Headquarters Netherlands About Corendon and Customer Feedback Quality customer feedback is very valuable for lifting conversion and sales. It provides…
Product recommendations are a key part of any personalization strategy. Nothing gives a customer a more tailored experience than items chosen specifically for them. Personalized product recommendations streamline…
Personalization has become the name of the game for customer experience optimization. Customers not only want, but expect brands to provide them relevant information, know what they want,…