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The continuous pressure to improve sales effectiveness has organizations unearthing new ways to mine value from customers—or, more specifically, from customer’s opinions, ideas, and preferences. Some companies, like…

SPDY, a protocol Google revealed in late 2009, dramatically speeds up Web page loading by changing the way that browsers communicate with servers. Until now, Google has only…

With a third of U.S. consumers already actively shopping for holiday gifts, yesterday was a good day to be ready for the hectic season ahead. However, for those…

Try as Washington might, the economy is bad and there’s no way around it. Budgets are being slashed and workforces are being cut. It is widely thought that…

The job of the modern Web site is more important and more difficult than ever, especially when it comes to a multichannel sales strategy. Visitors arrive at your…

The job of the retail website is more important and more difficult than ever, especially when it comes to a multichannel sales strategy. Visitors arrive at your website…