For the purposes of this document, SiteSpect refers to three corporate entities:
SiteSpect takes privacy of its employees, customers, and users of its services very seriously. In response to the European Union’s General Data Protection Regulation (GDPR) SiteSpect has revised its published privacy policies.
The Federal Trade Commission has jurisdiction over SiteSpect’s compliance with the Privacy Shield and SiteSpect is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. SiteSpect complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
SiteSpect provides business services to many customers and serves in the capacity of a data processor under Privacy Shield and the GDPR. To learn how SiteSpect handles data and options for enabling data protection features applicable to the GDPR, please review our SiteSpect Customer Notice on GDPR Support.
In compliance with the Privacy Shield Principles, SiteSpect commits to resolve complaints about your privacy and our collection or use of your personal information.
In certain situations, SiteSpect may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your Personal Information to any regulatory or law enforcement agency if we believe that such action is necessary to protect the rights, property or personal safety of SiteSpect, its customers or any third party.
In compliance with the Privacy Shield Principles, SiteSpect commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact SiteSpect at dpo[at]sitespect[dot]com or via the Contacting Us instructions below.
SiteSpect has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Attn: Data Privacy Officer
10 Milk St., Suite 820
Boston, MA 02108