Providing a great customer experience is important, but only if it translates into a stronger bottom line. To achieve revenue targets and mitigate risk, companies need a clear ROI. If an organization doesn’t do more than basic testing of its website and mobile capabilities, it risks impeding a consistent, omnichannel customer experience or making only marginal improvements. SiteSpect provides the personalization, optimization, and insights to drive revenue, reduce costs, and mitigate risk at the scale today’s digital businesses need.
The Customer Experience. Optimized.
At SiteSpect, we empower organizations to innovate fearlessly to optimize the customer experience. Our solutions help companies create a seamless omnichannel approach to drive revenue, reduce costs, and mitigate risk — with measurable ROI. The world’s leading digital companies rely on us to help them:
- Deliver more relevant, compelling, and personalized content to customers across any channel
- Optimize any and all functionality, including new feature releases, search algorithms, pricing and shipping, process flows (such as checkout and registration), and complete site redesigns to drive immediate actions
- Generate actionable insight into customer behaviors and patterns in real time
Our patented enterprise CX platform overcomes the limitations of point solutions for stakeholders across an organization. The end result? A customer experience that is transparent, actionable and drives provable results.
Our innovative approach empowers marketers to quickly optimize content and promotional campaigns without burdening IT or causing code changes that can significantly slow optimization testing and site speed.
For IT and
Our solution provides companies with the power of multivariate testing and behavioral targeting to accelerate site performance and improve functionality and deployment testing.
For Development and
Our flexibility to test any functionality including new feature releases, search algorithms, pricing and shipping, process flow such as checkout or registration, and complete site redesigns.
Your customers enjoy more relevant, compelling, and personalized content – delivered on a world class digital optimization solution.