Today SiteSpect, the optimization and personalization innovator, announced its integration with FullStory, a leading digital experience and session replay platform. With this integration, companies will leverage SiteSpect’s robust personalization and testing capabilities along with FullStory’s digital experience feature suite to meticulously hone in and address user experience friction points.
Commenting on his experience, Cody Freeman, Head of User Experience Research states, “Integrating SiteSpect with FullStory allowed us to identify and track user pain points happening on specific touchpoints and across multiple testing variations.”
Mr. Freeman adds, “SiteSpect is a great tool! It allowed us to rapidly explore various design decisions and concepts on a level we previously did not have available. The combination of our current analytical suite and the additional superpower of SiteSpect resulted in more profitable and informed decisions that were based on user behavior and data. The entire process of working with SiteSpect was remarkably easy.”
The integration between the two tools is available today and supported across all SiteSpect deployment models and geographies. Companies that want additional information on the integration can visit https://doc.sitespect.com/knowledge/integrating-sitespect-and-fullstory or contact a SiteSpect representative by emailing info@SiteSpect.com.
About SiteSpect, Inc.
SiteSpect is leading the advancement of customer experience optimization solutions for the world’s most successful businesses. Only SiteSpect’s patented solutions enable customers to optimize the entire digital experience from the front end (client-side) to the back end (server-side) while centrally managing across channels, business units, and product lines. Visit www.sitespect.com to see how top companies such as Sam’s Club, Esurance, Eddie Bauer, Staples, and Urban Outfitters have leveraged SiteSpect’s technology and expertise to grow their businesses.